At times of significant change, strong leadership and engagement are vitally important. I know this first-hand as the chief nurse and clinical director of an organisation going through exceptional and widespread change. At NHS Direct, we are preparing to move from being a national provider of the 0845 46 47 telephone service to the local … Continue reading
The nursing profession is facing exceptionally difficult times. Deep cuts to frontline services, continued attacks on terms and conditions and an unrelenting degree of media scrutiny are all taking their toll on the profession. There is also, of course, the publication of the seminal Francis report, which gives nursing – and indeed anyone working in … Continue reading
We find ourselves in testing times. Challenges of all kinds are no stranger to us, tough decisions are our daily portion and tricky waters undoubtedly await us. The Francis report cast a bright spotlight on us all at a dim moment for the NHS. Never has it been more important for those of us in … Continue reading
I love Twitter. It’s a fantastic way of listening to the debate and discussion surrounding the NHS – the financial challenge, the need for service change, the implications of innovation and the everyday experiences of NHS staff and managers. I follow a range of people with different political views, I follow nurses, occupational therapists, physios … Continue reading
Much has changed in the hospital sector in recent years. Hospitals are more open in the way they do business, regulation has increased significantly, access times have fallen dramatically, infrastructure has improved, patient satisfaction has increased, and we have become steadily busier. There has been a relentless rise in activity, which until recently has been … Continue reading